You ask, we answer

FAQ

Check-in

Check-in is possible from 15:00, Scan the Whatsapp QR code in the mail to chat directly with us, to indicate how you want to check in.

We offer the following options:

1. Reception
Our reception is at De Werf drinks & more across the street from our hotel, Willemsoord 60A. Check-in is from 15:00 to 22:00. If you arrive after 22:00, please let us know. Then we will send you a QR code via Whatsapp with which you can enter the hotel and room.

2. Self-service
We use a QR code to gain access to the hotel and your room. This QR code will be sent via Whatsapp on the day of arrival.

Check-out

Check-out is at 10:00 on weekdays and 11:00 on weekends.

Please feel free to leave your luggage with us after you check out.

What is your cancellation policy?

Reservations at De Werf are worry-free! If you book directly through us, you can cancel free of charge up to 2 days (48 hours) before arrival.

Where can I park?

You can park for free behind De Werf drinks & more. Address: Willemsoord 60A, you can leave your car here. The hotel is just a 2-minute walk across the street.

Can I check in early?

No Sorry!

Can I check out later?

No, Sorry!

Are pets allowed?

Unfortunately pets are not permitted.

If I travel by train, how far is the hotel from the station?

We are very close by--a mere 5-minute walk! Follow the sign that says “Uitgang Centrum,” and walk along Beatrixstraat. Take a left at the end of the street, and in only 100 meters, voilà, there we are. You can’t miss us.

Are the rooms air conditioned?

You bet! Even on hot summer evenings, we will keep you cool.

Do you offer bike rentals?

Unfortunately we do not yet offer bike rentals. However, just around the corner, you can rent a bike for €15 per day or €25 per day for an electric bike.

Cycling is a great way to discover the beautiful surroundings of Den Helder, and we have mapped out some beautiful bike routes for you.

What are the dining options?

Thai food? Pizza? No problem. The best restaurants in Den Helder are right across the street from our hotel. We also work in collaboration with several restaurants in the area. We have the full experience on offer.

What are the options for special events or meetings?

From brunches, business lunches, afternoon teas to drinks and cocktail parties: Everything is possible in our bar! Contact us so we can plan something fun together!

Can I make a group booking?

Sure! If you are looking for different types of rooms for your larger party, please send us a message. E-mail us at info@hoteldewerf.nl